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Vlotbrugweg 8A 1332AH Almere NL
Tawfeer
Vlotbrugweg 8A Almere, NL
+31621331111 //cdn.storehippo.com/s/629be774d1d5b8b85d68bede/6303c40ccee9546715e6f0d3/webp/3d-logo-en-480x480.png" tawfeer@alaseel.nl

Return & Cancellation policy

    • The customer has the right for a period of 14 days to end the agreement and return the order without stating any reason (buyer or the customer should pay the shipping cost for the returned goods).
    • He/she should inform Tawfeer by email via tawfeer@alaseel.nl or via WhatsApp at +3162133111.
    • The above-mentioned right does not apply to magazines and perishable goods and special orders or fresh food( like Bread). In the description of each product, you can find if the special order's rule is applicable or not.
    • The customer can only end the agreement and return the order without stating any reason if the products are complete, undamaged, unused, and are returned in the original package.
    • When the producer of a defective product is liable for damage, Tawfeer's liability shall be limited to replacing the defective or returning the purchase price.
    • If the customer wishes to return defective goods, he/she shall only do so following prior consent in writing via e-mail with tawfeer@alaseel.nl.
    • The paid shipping cost is not refundable no matter what the reasons are.
    • Due to our fast order processing, cancellation of orders is not possible. The only exception is when there is an order mistake, such as an order duplication. In this case, please contact our customer service for support. 
    • THE SHIPPING COST IS NOT REFUNDABLE.
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